Physical Keypad vs Touchscreen: Which is Best?
It wasn't long ago when physical, mechanical keypads were the de-facto standard in smartphones, computer systems, and human machine interfaces (HMI). They provided a simple yet effective means for the operator to input commands. But then came touchscreens, introducing users to a new, more interactive, means of data input and communication. With devices today now featuring physical keypads and touchscreens, however, you might be wondering which type is the best.
Work Applications
There are certain work applications in which touchscreens are best, and there are others in which physical keypads are best. If employees are wearing gloves, then a mechanical keypad is the preferred choice, as mechanical keys are easier to use when wearing gloves. But for restaurants and retail stores, touchscreens may prove to be a better choice. Again, it all depends on the circumstances surrounding the work application.
Accuracy
In terms of accuracy, physical keypads trump touchscreens time and time again. Virtual keypads used on touchscreens are often difficult to use. You may attempt to type a sentence, only to accidentally hit several unnecessary keys in the process. Why do touchscreens have a lower accuracy than mechanical keypads? Well, this is because the surface on which you type is completely flat with no distinguishable barriers or other physical characteristics separating the keys.
